Your most trusted assistant

Our product is built for leaders trusted with the most sensitive information in a business.

Secure by design End-to-end data protection

No model training

Your data is never used for model training. Ever.

Private by default

We operate with conservative defaults so nothing is shared unless explicitly permitted.

Configurable data retention periods

Choose how long Ambient retains transcripts, audio/video, and summaries to align with your own policies.

Independently audited and aligned with industry standards

Ambient is SOC 2 certified and aligned with GDPR and CCPA.

Compliance & certifications Built for global standards

SOC 2

GDPR

CCPA

FAQs Questions you may have

Do you use user data to train LLMs?

Neither we nor our vendors use customer data for the purposes of training any models of any type.

How do you store user data?

We treat Customer Data — any electronic data submitted by Customers or Authorized Parties — with utmost care. Managed, processed, and stored according to data protection laws and customer agreements, this data is crucial for our services. We store it following industry best practices, limiting access to necessary employees as per Ambient's Privacy Policy and Terms of Use, and categorize all data per our Data Management Policy.

Where do you store user data?

Data is stored in the United States.

Do you have a vendor management policy?

Yes. Compliance and safety are top priorities at Ambient. That's why we only work with vetted enterprise-grade vendors that have rigorous security controls and policies in place for handling sensitive data.

How do you manage access to user data?

We use role-based access control with stringent authentication requirements. Security is bolstered with single sign-on, device certificates, and anti-phishing and malware tools.

Pool your team's knowledge and serve your customers better. Talk to us.

Talk to us

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